How we handle personal information.

Lumie Digital Ltd (Lumie Digital) operates this website at Lumiedigital.com. We are a private limited company registered in England and Wales.

For data protection purposes, Lumie Digital Ltd is the controller of the personal information described in this notice.

Depending on how you use this website, we may collect:

• Your name
• Your company name
• Your email address
• The content of your message or enquiry
• Technical website usage data if analytics or cookies are later enabled (we do not currently use non-essential analytics or advertising cookies)

We collect personal information when you:

• Submit our contact form
• Email us directly
• Interact with this website in ways that generate technical logs through our hosting provider

Our contact form is processed using Netlify Forms, which receives the information you submit so we can respond to your enquiry.

We use personal information to:

• Respond to enquiries
• Manage business relationships
• Consider potential projects or collaborations
• Improve the website
• Meet legal and regulatory obligations

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests — to respond to business enquiries, operate this website, and manage prospective commercial discussions
• Contract or pre-contract steps — where you ask about our services or request that we take steps before entering a contract
• Legal obligation — where we must process information to comply with applicable law
• Consent — only where required, such as for optional marketing communications or non-essential cookies if we introduce them in future

We keep personal information only for as long as needed for the purposes described in this notice, including to respond to your enquiry, manage an ongoing business relationship, or meet legal, accounting, or reporting requirements.

Enquiry information is typically retained for a reasonable period after our last interaction unless a longer period is required by law or justified by an ongoing business relationship.

We do not sell your personal information. We may share information with service providers who help us operate this website and handle enquiries, including:

• Our website hosting and form processing provider, Netlify
• Professional advisers where reasonably necessary
• Regulators, courts, or law enforcement where required by law

These providers process information on our instructions and only as needed to provide their services.

Some of our service providers may process information outside the United Kingdom. Where this happens, we take steps to ensure appropriate safeguards are in place in line with UK data protection law.

We do not currently use non-essential analytics or advertising cookies. If this changes, this notice and our Cookie Policy will be updated.

For more information, see our Cookie Policy.

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work to maintain reasonable safeguards for a business website of this kind.

Under UK data protection law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request erasure in certain circumstances
• Object to or restrict processing in certain circumstances
• Request data portability where applicable
• Withdraw consent where processing is based on consent

We may need to verify your identity before responding. We will respond within the time limits required by law.

If you have questions about this notice or wish to exercise your rights, contact us at hello@lumiedigital.com.

Official notices should be sent to our registered office: 128, City Road, London, EC1V 2NX, United Kingdom.

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you are concerned about how we handle personal information.

ICO website: ico.org.uk

This Privacy Notice was last updated on 2026-06-26.